Questions, order updates or a problem with your gear? We've got you.
Email us at contact@flowexpedition.com or send a message with the form below. A real person reads every message.
Get a faster answer
- Include your order number if your question is about an order.
- Damaged or wrong item? Tell us what happened and we’ll reply with next steps. A photo helps us fix it faster.
- Returning something? Contact us first. Eligible items can be returned within 30 days; mugs and drinkware are final sale.
Quick answers
- FAQ: shipping times, tracking, returns and discount codes
- Shipping & Returns policy
Orders ship within 1–3 business days and usually arrive in 4–7 business days in the USA and Canada.
Please do get in touch!
We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie.
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Email: email@domain.com
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Opening Hours:
Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm